Privacy Policy

1. Introduction

Content Seed ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform at thecontentseed.com.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using Content Seed, you agree to the practices described in this policy.

2. Data Controller

Content Seed is the data controller responsible for your personal data. If you have any questions about how we handle your data, please contact us at hey@thecontentseed.com.

3. What Data We Collect

We collect the following types of personal data:

• Account information: your name and email address, provided when you create an account.
• Content and nuggets: the ideas, text, and content you create and store within the platform.
• Usage data: information about how you interact with the service, including pages visited, features used, and timestamps.
• Technical data: browser type, device information, and IP address collected automatically when you access the platform.

4. How We Use Your Data

We process your personal data for the following purposes:

• Providing the service: to operate your account, store your content, and deliver the core functionality of Content Seed.
• AI content generation: your content and nuggets are processed by our AI provider (Anthropic) to generate platform-ready content on your behalf. This processing is done solely to provide the service you have requested.
• Service improvement: to understand how the platform is used, identify issues, and improve features and performance.
• Communication: to send you important service updates, security alerts, and account notifications.

Our lawful bases for processing under UK GDPR are: performance of a contract (providing the service you signed up for), legitimate interests (improving the service and ensuring security), and consent (where applicable).

5. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use secure hosting infrastructure and implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining robust protections.

6. Third-Party Services

We use the following third-party services to operate Content Seed:

• Anthropic: provides the AI models used to generate content from your nuggets and ideas. Your content is sent to Anthropic's API for processing. Anthropic's data handling practices are governed by their own privacy policy and data processing agreements.
• Hosting provider: we use cloud hosting services to store and serve your data securely.

We ensure that all third-party processors provide sufficient guarantees regarding data protection and comply with applicable data protection laws.

7. Cookies

Content Seed uses minimal cookies that are strictly necessary for the service to function. These are limited to authentication cookies that keep you signed in to your account. We do not use tracking cookies, advertising cookies, or any third-party analytics cookies.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Usage and technical data may be retained in anonymised form for analytics and service improvement purposes, but this data will not be linked back to your identity.

9. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

• Right of access: you can request a copy of the personal data we hold about you.
• Right to rectification: you can ask us to correct any inaccurate or incomplete data.
• Right to erasure: you can request that we delete your personal data, subject to certain legal exceptions.
• Right to data portability: you can request your data in a structured, commonly used, machine-readable format.
• Right to restrict processing: you can ask us to limit how we use your data in certain circumstances.
• Right to object: you can object to our processing of your data where we rely on legitimate interests as our lawful basis.

To exercise any of these rights, please contact us at hey@thecontentseed.com. We will respond to your request within one month, as required by law.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact the ICO at ico.org.uk.

10. International Data Transfers

Some of our third-party service providers may process data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data in accordance with UK GDPR.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on the platform. We encourage you to review this page periodically for the latest information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: